is possible
Mental health support built for
injured federal employees
A workplace injury changes everything. The pain, the uncertainty, the emotional toll — it's real, and you don't have to face it alone.
Acepoint provides professional counseling at no cost to you— fully covered through your DOL/OWCP workers' compensation claim.
Why Patients Choose Us
Why Acepoint?
There are a lot of counselors out there. Here's what makes us different.
We Know Your World
We work exclusively with injured federal employees in the DOL/OWCP system. We understand the bureaucracy, the frustration, and the unique pressures you face — because it's all we do.
No Pressure. No Paperwork Upfront.
We start with a simple phone call — just you telling us your story. No forms, no obligations. If we're a good fit, we guide you through every step of getting started.
Private, Online, on Your Schedule
Every session happens over secure video — on your phone, tablet, or computer — from the privacy of your home. No commutes, no waiting rooms, no disruption to your recovery.
No Out of Pocket Costs
Counseling through Acepoint does not require any out-of-pocket costs to you. The Counseling itself is 100% covered when officially part of your worker's compensation claim. At Acepoint Counseling there are no hidden fees, no copays, and no billing surprises. (If you do not already have an accepted psychiatric diagnosis, a PhD psychologist or MD psychiatrist may charge you for the psych evaluation and report to submit to the DOL to make it part of your accepted cases.)
Experienced, Counseling Professionals
All Acepoint Counselors are either seasoned Licensed Professional Counselors (LPCs) or Licensed Clinical Social Workers (LCSWs) who have chosen to specialize in helping people just like you rebuild their mental and emotional wellbeing.
As Long as You Need Us
Emotional Healing isn't a sprint — it can take months or years. There are no arbitrary session limits. As long as you have an open OWCP psych case, we'll be here with you for as long as your healing journey takes.
Introducing the Acepoint Team
Dennis Hines, MS, LPC since 1991, Founder/CEO
Specializing in DOL/OWCP clients since 2017
Paul May BBA in Finance and Accounting, COO/Senior Partner, Entrepreneur and Business Owner since 1983
Who We Are
About Acepoint Counseling
A workplace injury doesn't just hurt your body — it can shake your confidence, your identity, and your sense of what the future holds.
Acepoint Counseling was built specifically for injured federal employees navigating the DOL/OWCP system. We understand the unique stress of your situation — the paperwork, the waiting, the uncertainty — and we are here to help you stay mentally strong through all of it.
Our counseling is provided at no cost to patients who have an accepted DOL/OWCP case with a qualifying psychiatric diagnosis such as Depression or Anxiety. Pre-existing conditions that were worsened by your injury are also covered.
If you do not yet have an accepted psychiatric diagnosis, you will likely need to pay a Licensed Psychologist or MD Psychiatrist to do a psychological evaluation of your current mental/emotional state as part of your on the job injury. In many cases, we can help you locate someone to do the psych eval for you. One of your DOL/OWCP Medical Providers will need to submit the evaluation to the Department of Labor to become an accepted part of your diagnoses. Once you have an “accepted psych diagnosis” with the DOL, please reach out to us to begin the counseling intake process.
Federal Employees, Exclusively
We don't try to serve everyone. Our entire practice is focused on injured federal employees in the DOL/OWCP system — so you're never explaining your situation to someone who doesn't understand it.
Fully Online
Sessions happen via secure video on any device, from anywhere you feel comfortable — as long as you and your counselor are in the same state.
Seasoned Licensed Counselors
Every Acepoint counselor is a Licensed Professional Counselor (LPC) with real-world experience helping people through exactly what you're facing.
Pre-existing Conditions Covered
If depression or anxiety existed before your injury but was made worse by it, that's still part of your claim. You don't have to start over to get help.
Getting Started
How It Works
Our no-obligation intake process is designed to be simple, supportive, and completely free to you.
Verify Your Eligibility
Confirm you have a DOL/OWCP accepted case with a clinical diagnosis that includes an accepted psychiatric condition such as Depression or Anxiety.
Get a Psychiatric Assessment
If you haven't already, undergo a 1–2 hour evaluation by a Licensed Psychologist (PhD) or MD Psychiatrist. The assessment is submitted to DOL/OWCP for approval.
Schedule a Free Intake Call
Once approved, call us to schedule a no-obligation intake phone call. We want to hear your story and understand your situation and needs.
Complete Intake Paperwork
After your intake call, you will be guided to our secure online intake portal (powered by Simple Practice) to complete the necessary forms.
Begin Counseling – At No Out of Pocket Costs to you
Start meeting with your counselor online, from the comfort and privacy of your home. Sessions can continue as long as you need them according to DOL/OWCP guidelines.
Ready to take the first step toward healing?
Email Dennis:dennis@acepointcounseling.com
Healthcare Partners
Message to Referral Sources
We value the hard work of doctors, physical therapists, chiropractors, and others who care for injured Federal Employees. We would like to partner with you to add mental health services to your exceptional teams.
When we find patients without services you offer, we are happy to make referrals to your practice and include you as part of our Preferred Network of Providers.
Call Our Referral Coordinator: (469) 690-8909Mutual Referral Network
We refer patients who need your services, and we welcome your referrals when your patients need mental health support.
Federal Compensation Expertise
Our team deeply understands DOL/OWCP processes, making care coordination seamless for providers already working in this space.
No Added Burden to You
We handle the mental health side completely — assessments, paperwork, and ongoing counseling — so you can focus on your area of care.
Common Questions
Frequently Asked Questions
Careers
Join Our Team
About Our Founder
Dennis Hines, MS, LPC is the founder of Acepoint Counseling. Licensed as an LPC in the state of Texas in 1991, Dennis has extensive education and over 9 years of experience specializing exclusively in treating injured Federal Employees who are part of the Department of Labor, Office of Worker's Compensation Programs (DOL/OWCP).
Dennis built Acepoint to fill a critical gap: providing specialized, compassionate mental health support to federal workers navigating one of the most difficult periods of their lives.
“Contact Dennis at dennis@acepointcounseling.com to learn more about joining our team.”
We Are Hiring
We are currently seeking to add seasoned and experienced professionals to our treatment team.